Position Summary: VIRTUAL ASSISTANT

The Virtual Assistant is a strong leader with great communication & technical skills who ensures our business operations run smoothly and achieve optimal results. You’re in charge of ensuring the day-to-day operations happen efficiently, that our team is thriving, and that our growing community is engaged & happy!

This position is right for you if:

**You have strong experience supporting a CEO or entrepreneur in managing day to day operations, and improving systems, procedures and efficiency.

**You understand all of the moving parts and players in a successful online business and how to improve how they are working.

**You have a strong aptitude for using technology. You’re not scared off by new software and know how to learn and maximize new systems.

**You love to build relationships and are excited about engaging and being part of our online community to support them in getting the most out of our programs!

**You’re an amazing communicator and can suggest copywriting improvements, spot errors and help to ensure everything we do is “on message”

**You are passionate about what we do! We’re a company that provides intuitive guidance, transformational work, as well as support for those who want to leave their 9-5 job and build a business/career they love. A passion for spiritual growth & educating/empowering others is a big asset in this role. Please mention if that applies to you!

In this role you:

*Create and implement operational systems - automating them where possible and delegating to a team of contractors when needed

*Manage the communication and coordinate promotional projects with our partners

*Manage customer support by responding to customer questions/billing inquiries & updates

*Supervise communication between team members and report up (to the entrepreneur) and down (to team members) regarding progress, roles, responsibilities, roadblocks, etc.

*Support marketing efforts by overseeing the delivery of our newsletter, publishing of our blog, managing our customer CRM, etc.

*Understand our technology systems and know how to get the most out of them

*Oversee the work of our contractors, and support the hiring process of new ones, as needed (tech/web development, social media posting, graphic design/branding)

*Research and propose what tools/resources are needed to improve or implement any of these areas of the business.

**Understand the business model and sales objectives of the organization

**Provide clear oversight and direction of technology needs - updating WordPress Site, integrating plugins, etc.

This role may include these additional specialized marketing skills if you’ve got them. Or you may be managing other who have them:

*Building a highly engaged online community as a community manager of our Facebook Group

*Oversee our social media strategy to ensure a high level of community engagement

*Copywriting and suggesting copywriting improvements to ensure we are “on message”

*Creating great visuals/graphics that are “on brand” and engaging!

You’re great for this position if you:

*Thrive in a fast paced environment and are adaptable to a shifting routine and priorities

*Are extremely organized and efficient

*Have incredible interpersonal skills and high emotional intelligence

*Want to be part of an up-and-coming organization

*Are brilliant at managing projects to meet deadlines and goals

*Are a strong leader that get the best performance out of your team and your boss

*Are passionate about contributing to the success of our company

*You have a great technical skills - you can figure out how to use our current systems, and figure out how to implement new solutions as necessary.

*Have experience working with an online business and understand all the moving parts!

*Are committed to excellence and performance!

Tools We Use:

It's important that you have familiarity with these (or similar) systems:

• Active Campaign - email marketing
• WordPress with Divi Theme - website
• Stripe - payment processing
• Canva - graphic design
• Leadpages - landing pages
• s2Member - membership plugin for wordpress
• Hootsuite - social media management

Commitment:

The position will start with 20 hours per month and will grow as we train you and are able to pass off more responsibilities to you!

What We Offer:

Working for an expanding online company is an incredible opportunity. If you bring your “A Game” to the table, we’ll bring:

*A virtual work environment that gives you more flexibility and allows you to work when you want!

*Opportunity to grow into a permanent half-time position.

*Opportunity for performance-based bonuses.

*A team that's on purpose, heart-centered and totally committed to making a difference.

*Mentorship and support of your dreams and goals!

WHO WE ARE:

To learn more please, visit www.livefiercelove.com

TO APPLY:

STEP ONE:

Send us an email with the following information:

Subject line: Virtual Assistant — your full name

Send To: support@livefiercelove.com

Include your full name, your complete mailing address, your phone number and email address at the beginning of the email.

Please do not send Word document attachments or your resume.

STEP TWO:

In the email, provide your answers to the following questions in a numbered list like below.

1. Why you want to be a part of our team

2. Why you think you’d be great for this position

3. Describe any specific training, experience or skill sets you have that make you valuable for this position.

4. Describe your virtual assistant experience and technology skills. How do you know you’re great at this? Include specific results you’ve achieved in supporting an entrepreneur or in using specific software

5. Describe your experience in customer service? What results did you achieve in your role in customer service?

6. Describe your experience managing a team or contractors. How do you know you’re great at this? Who did you manage and what outcomes did your team produce?

7. Describe your experience with building business relationships? What makes you great at this? What are some relationships you’ve developed that get specific results?

8. If applicable describe any marketing, graphic design or specialty skills that you bring to the table

9. Please list 2 relevant job positions you held that make you qualified for this position.

For each list:
a. Job title and top 5 responsibilities
b. Name of company you worked for
c. Dates you had the job
d. Salary earned
e. Name of the supervisor you worked under plus his/her phone number and email address
f. Your reason for leaving

STEP THREE:

Hit ‘send’ on that email and we’ll be in touch! The first step will be for you to complete a paid sample project/task to determine if this is a good fit for you and for our team!

We are eager and excited for the right person to fill this position!